FAQs

Frequently Asked Questions 

1. What payment methods do you accept?

• We accept a wide range of payment methods, including major credit cards like Visa, MasterCard, and American Express. We also offer secure payment options through PayPal and Apple Pay for your convenience.

2. How do I track my order?

• Once your order is shipped, you'll receive a tracking number via email. You can use this number to track your order's status and estimated delivery date. You can also visit the "Track Order" page on our website.

3. What is your return policy?

• We want you to be completely satisfied with your purchase. If you're not happy with your order, you can return it within 15 days of receipt for a full refund. Please review our detailed Return Policy for more information.

4. Do you offer international shipping?

• Yes, we offer international shipping to many countries. Shipping fees and delivery times may vary depending on your location. You can check if we ship to your country during the checkout process.

5. How can I contact your customer support team?

• Our customer support team is here to assist you. You can reach out to us via email at info@drizzemp.com or through our "Contact Us" page. We aim to respond to all inquiries within 24 hours.

6. Can I change or cancel my order after it's been placed?

• We work diligently to process orders as quickly as possible. If you need to change or cancel your order, please reach out to our customer support team within 1 hour of placing your order. While we can't guarantee changes, we'll do our best to assist you.

7. How can I stay updated on promotions and new arrivals?

• To stay informed about our latest promotions, new arrivals, and exclusive offers, consider subscribing to our newsletter. You can also follow us on social media platforms like Instagram & Telegram.

8. Are my personal and payment details secure?

• We take your security seriously. Our website uses encryption technology to safeguard your personal and payment information. Your data is handled with the utmost care and confidentiality.

If you have any more questions or need further assistance, please don't hesitate to reach out to us at info@drizzemp.com We're here to make your shopping experience as smooth as possible!